Training WorkForce

Sunday, January 24, 2010

Assessment methods

There some following methods for the needs assessment project. For the best result from TNA
is to gather of complete and accurate data and information regarding your target audience. There are seven basic assessment methods that can be used to gather data and information. And you
will need to use more than one method to obtain the information you need for the accurate result.

Observation Method ,Interviews, Focus Group, Oral Surveys , Questionnaires, Existing Data , Tests.



Observation: means the act of observing,the act of seeing or taking notice the mind upon anything . It is a method of data collection based on watching a process or skill and systematically recording the events.
Also we can say that is is the source of collecting the data.

Types of Needs Assessments


Single Organization assessments:

Are used to discover the needs within your own organization. Examples of single organization assessments include new employee orientation, safety issues, customer complaints, and new software needs.


Mainly this is the responsibility of human resource Department although sometimes contracted out to training organizations. Focus on internal needs of an organization. Focus on internal needs and are therefore not necessarily associated with market analysis. Are initiated in response to a change or perceived problem. Are the most common type of needs assessment

Types of Needs Assessments

Multi-individual needs assessments:

Used to cover many people, but those people are not part of an organization . This type of needs assessment is used when the the public (or your customers) have specific needs and might be addressed by a tool, service, or training opportunity.

For example the awareness about hurricane , environmental education and hazard mitigation planning

Multi-individual needs assessments use results of market analysis to further refine training needs and wants of specific target audiences . A program development tool to guide development and design of products and services.Audiences are targeted based on needs perceived by organizations providing products, services, and training.

Saturday, January 23, 2010

Goal of a needs assessment

To build an effective program, product, or service that describe the group’s needs and “wants.

Many people consider only one solution (a want) and discuss it as a need, when in truth what they really need will not be addressed. Effective questioning can reveal the need behind the want. However it is important to remember that the “want” is often the best solution.
We Consider an analysis known as Need gap Analysis:

Needs are gaps: The steps to be taken in moving from a current state to a desired future-state.Or
The space between what currently exists and what should exist.

Tools And Techniques

TNA ( Training Need Assessment) techniques include:

The direct observation

Using different questionnaires

Reviews.

Interviews conducting

Managing focus groups

Tests

Records and the report studies

Different work samples

Traing Need Assessment (TNA)

Needs assessments Programs

It is defined as the development of relevant and effective education and training programs for the suitable and useful products in the market. These programs and products can be for use by your organization, or for external customers. By assessing target audience needs, you can determine a focus and direction for investments made in products or training, and extend the reach and impact of environmental programming.

Many needs assessments are available which can be used according to company's requirement.These are described below.

Context Analysis. In this analysis the important query can be answered by this analysis who decided that training should be conducted,

Why a training program is recommended as a solution to a business problem, what the history of the organization has been with regard to employee training and other management interventions.

User Analysis. This is done by the potential participants and instructors who are involved in the process. and the important questions being answered by this analysis are who will receive the training and their level of existing knowledge on the subject, what is their learning style, and who will conduct the training.

Work analysis
. Analysis of the tasks being performed.
This is an analysis of the job and the requirements for performing the work. Also known as a task analysis or job analysis, this analysis seeks to specify the main duties and skill level required. This helps ensure that the training which is developed will include relevant links to the content of the job.


Content Analysis
. Analysis of documents, laws, procedures used on the job. This analysis answers questions about what knowledge or information is used on this job. This information comes from manuals, documents, or regulations. It is important that the content of the training does not conflict or contradict job requirements. An experienced worker can assist (as a subject matter expert) in determining the appropriate content.

Training Suitability Analysis
. Analysis of whether training is the desired solution. Training is one of several solutions to employment problems. However, it may not always be the best solution. It is important to determine if training will be effective in its usage.

Cost-Benefit Analysis
. Analysis of the return on investment of training. Effective training results in a return of value to the organization that is greater than the initial investment to produce or administer the training.

Motivation Factors

you may not have control over what life throws at you but you do have control over how you respond. You can either respond as a victim or as a self motivational person who takes responsibility for the outcome and does something about it. The other categories are recognition do you want to be recognized by strangers, family is your family what motivates you, self-improvement how important it is for you to develop in your profession, and finally independence do you work better without a boss. When you have completed the self motivation test you will see your top motivational strengths and also your weaknesses.

To boost yourself motivation:

you need to keep some things in mind before you write your goals. Ask yourself, why are you doing this? How can this goal change my life?, How is it going to improve my life? How will this goal going to make me feel? Who am i going to make happy? Self motivation is something that does not come easy, it is something that has to be worked on continuously so that it can be fully achieved. Now you can have someone teach you self motivation, or you can step up to the plate and try to achieve it by teaching it to yourself.
The objective is to build a list of free online sales training and motivation resources available on the Internet and use them in an ongoing motivation program. You probably have some links saved in your favorites list. Your sales team will have some as well. As a starting point imagine if you had a list of links to all those sales and motivation websites you already know about, all in one easy to access place.
One of the best things that you can do is to map out a plan detailing your goal and the steps that you will take to achieve your dreams. It is also a good idea to regularly reassess your plan and make sure that you still feel that your original strategy is the best one.
Stimulate your desire. Seeing their potential future motivates many to sign up for get-rich-quick plans. The really good salesmen can put you in your imagined dream home in minutes, and make you feel motivated to do anything to make it real. Learn to be your own salesman.
Everyone in life goes through happy and sad times. When the going gets tough you require the support and encouragement of your family and friends. If you have your circle of support always there when you need them, then you are a very lucky person.